Terms of Use

Last updated September 16, 2026

1. Who these terms apply to

These Terms of Use (“Terms”) are an agreement between you — personally, or on behalf of the organization you represent — and Triton Agency, LLC, a South Carolina limited liability company doing business as SignaCast (“SignaCast,” “we,” “us,” “our”). They cover the marketing site at signacast.co, the SignaCast application (design, screens, scheduling, sign-in and billing), the browser player, and any SignaCast player software we distribute for televisions, streaming devices or other display hardware — together, the “Service.”

Using the Service in any way means you accept these Terms. If you don’t agree to them, don’t use the Service. We may update these Terms as the product or the law changes; when we do, we’ll move the “Last updated” date above. Continuing to use the Service after an update means you accept the new version, so check back occasionally.

The Service is a general-purpose digital-signage tool. It isn’t built or certified to handle regulated categories of data — for example, it is not a HIPAA-covered service, and you may not use it in a way that would require compliance with HIPAA, the Gramm-Leach-Bliley Act, or similar sector-specific rules. You must be at least 18 and have the authority to bind your organization to use the Service.

2. Our intellectual property

Everything that makes up the Service — code, design, the SignaCast name and logo, documentation, the templates and stock elements we supply in the designer — belongs to us or our licensors and is protected by copyright and trademark law. We give you a limited, non-exclusive right to use the Service for your organization’s own signage, subject to these Terms. That doesn’t give you any right to copy our software, resell access to the Service, or reuse our branding, templates or code outside the product.

3. Your account

You need an account to use most of the Service. Whoever registers an organization becomes its first Owner and can invite others, including additional Owners. Owners are responsible for who they invite and for keeping their organization’s data accurate. You’re responsible for keeping your login credentials confidential and for everything that happens under your account; tell us right away at [email protected] if you suspect unauthorized access.

If your organization connects a single sign-on identity provider (SAML or OIDC), your organization’s administrators effectively control access to your account through that provider, and can suspend it independently of us.

We can rename, suspend or remove an account or username that’s misleading, infringing, or abusive, and we can suspend an account that gives us false registration information.

4. Plans, billing and cancellation

Paid plans are billed per active screen, monthly or annually, at the prices posted on signacast.co. We accept Visa, Mastercard, American Express and Discover. Card details are entered directly into our payment processor’s hosted form and never touch our servers; we store only what we need to manage your subscription (plan, screen count, billing status, invoice history).

Subscriptions renew automatically for the plan you’ve selected, charged to the payment method on file, until you cancel. Adding screens mid-cycle is billed pro-rata for the rest of that cycle; removing screens is credited pro-rata on your next invoice. We may adjust prices going forward; a price change takes effect at your next renewal, not mid-cycle. All charges are in U.S. dollars, and applicable sales tax is added where required.

New organizations get a 14-day free trial with no payment method required. If the trial ends without a payment method on file, or if a charge fails, editing and then playback are paused until billing is current — we’ll give you notice through the app before anything stops working. You can cancel anytime from the Billing page; cancellation takes effect at the end of the period you already paid for, and fees already paid aren’t refunded except where the law requires it. Questions about a charge: [email protected].

5. Screens, devices and player software

A “screen” is a display you’ve registered and paired to your account, whether it’s playing through the browser player or a SignaCast player application on a TV, streaming device or set-top box. Your subscription covers the number of screens active on your account, and you agree not to work around that limit — for example, by rotating a single player link across more displays than you’re paying for.

If you install a SignaCast player from an app store or channel store (such as the Roku Channel Store, Amazon Appstore, Google Play or the Apple App Store), the store operator’s own terms apply to that install alongside ours, and the store operator is a third-party beneficiary able to enforce this section against you. We’re responsible for supporting the player itself; the store operator isn’t obligated to provide any support for it. We aren’t responsible for the display hardware, network, or store account you use to run it.

We may license some software components under a separate end-user license; where we do, that license controls for that component. Otherwise you get a personal, non-transferable right to run our software as part of the Service — nothing more. Don’t decompile, reverse-engineer or repurpose it, and don’t use it to build a competing product.

6. Content you put on the Service

You own what you create in SignaCast — your designs, uploaded images, video, fonts, data files and everything else you put into the Service (“Your Content”). We don’t claim ownership of it. To run the Service — storing it, rendering it, serving it to your screens, backing it up — we need a license to host, copy, transmit and process Your Content, and by using the Service you grant us that license. It ends when you delete the content or close your account, aside from routine backups that age out on their own schedule and anything we’re required to keep by law.

You’re responsible for what you upload and display. By putting content into the Service you confirm that you own it or have the rights to use it, that it doesn’t infringe anyone else’s rights, that it complies with the law (including truth-in-advertising and accessibility rules that apply to your business), and that it isn’t unlawful, obscene, harassing, or otherwise the kind of thing that shouldn’t be on a public screen. We’re not responsible for reviewing or vetting your content before it airs — that’s on you. We can remove content, or suspend a screen or account, if we reasonably believe it violates this section or the law.

If you connect an external data source — a spreadsheet, feed, or other third-party service — to power a design, that connection is governed by your agreement with that third party, and we only access it to run the feature you’ve enabled. Disconnect it any time from your account settings.

Feedback, suggestions and ideas you send us about the product are ours to use however we like, with no obligation to credit or pay you for them; this doesn’t apply to Your Content itself, which stays yours.

7. Acceptable use

Beyond the specific rules above, don’t use the Service to: probe or bypass its security or rate limits; scrape or bulk-harvest data from it; impersonate someone else or misuse another user’s account; send spam or malware through it; interfere with other customers’ use of it; or build a competing signage product on top of it. Automated access is fine through the interfaces and APIs we publish for that purpose — not by scripting around the UI. We can suspend access immediately, without notice, for conduct that puts the Service, other customers, or us at risk.

8. Third-party links and content

The Service and our marketing pages may link to other companies’ sites, or let you pull in third-party content (like a linked YouTube video). We don’t vet those sites or that content, and using them is between you and the third party — our Terms stop applying once you leave the Service. Where a specific integration carries its own terms — for example, YouTube’s Terms of Service — those apply on top of ours.

9. Privacy

Our Privacy Policy explains what we collect and why, and it’s part of these Terms. The Service runs on infrastructure located in the United States; using it means your data is processed there, regardless of where you’re accessing it from.

If you believe content on the Service infringes your copyright, send a notice to our copyright agent below. To be actionable under 17 U.S.C. § 512(c)(3), include: a signature (physical or electronic) of the rights holder or their agent; identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement that you believe the use isn’t authorized; and a statement, under penalty of perjury, that you’re authorized to act for the rights holder. False claims can carry liability under the DMCA, so if you’re unsure whether something actually infringes your rights, talk to a lawyer first.

If your content was taken down by mistake, you can send a counter-notice with: identification of the removed material and where it was; your consent to jurisdiction in the federal court for your district (or ours, if you’re outside the U.S.); your name, address and phone number; a statement under penalty of perjury that the removal was a mistake; and your signature. We’ll restore the material unless the original complainant tells us they’ve filed suit to stop you.

Copyright agent: Triton Agency, LLC d/b/a SignaCast PO Box 36874, Rock Hill, SC 29732, United States [email protected]

11. Suspension and termination

We can suspend or terminate an account for violating these Terms, for non-payment, or for conduct that puts the Service or other customers at risk — normally with notice, but immediately where the risk warrants it. You can close your account whenever you like. Either way, once an account is closed we delete Your Content on the schedule in our Privacy Policy; export anything you want to keep before that happens. Sections that by their nature should survive closing an account — ownership, payment obligations already incurred, liability limits, dispute resolution — continue to apply after it ends.

12. Changes and availability

We’re actively building this product, so features, pricing and the Service itself will change over time; we’ll try to give you notice of changes that materially affect your plan, but we don’t guarantee advance notice for every change. We aim to keep the Service reliably available but can’t promise it will never go down — maintenance, upstream outages and bugs happen. We’re not liable for losses caused by downtime, beyond what our Service Level Agreement, if any applies to your plan, separately commits to.

13. Disclaimer of warranties

We provide the Service as it stands, without guaranteeing it will be error-free, uninterrupted, or fit for any particular purpose beyond what we describe here. To the extent the law lets us, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we’re not responsible for content you or other users put on the Service, for third-party sites you reach through it, or for problems caused by your own network, devices or display hardware. Some jurisdictions don’t allow disclaiming certain warranties, in which case only the disclaimers the law allows apply to you.

14. Limits on our liability

To the extent the law allows it, neither we nor our owners, employees or contractors are liable for indirect, incidental, consequential or punitive damages arising from your use of the Service — lost profits or lost data included — even if we’ve been told those losses were possible. Where liability isn’t excluded entirely, our total liability to you for claims related to the Service in any six-month period is capped at the amount you paid us in that period. If your jurisdiction doesn’t allow limits like this, they apply to the fullest extent that jurisdiction permits.

15. Indemnity

If a third party brings a claim against us arising from Your Content, your breach of these Terms, or your violation of someone else’s rights through your use of the Service, you agree to cover our reasonable costs of defending it, including attorneys’ fees, and to cooperate with our defense. We’ll let you know promptly if a claim like this comes in.

16. Governing law and disputes

These Terms are governed by South Carolina law. If a dispute comes up, please try emailing us first at [email protected] — most things are easier to fix directly than through a formal process.

Agreement to arbitrate. If we can’t resolve a dispute directly, you and SignaCast agree to settle it through binding, individual arbitration instead of in court, with the exceptions listed below. That means you’re giving up the right to sue in court, to have a jury decide the matter, and to participate in a class, consolidated or representative action against us — and we’re giving up the same rights against you. The arbitration is administered by the American Arbitration Association under its Commercial Arbitration Rules (or, if you’re using the Service in a personal rather than a business capacity, its Consumer Arbitration Rules), both available at adr.org. It takes place in South Carolina unless we agree otherwise, can be conducted by document submission, phone or video instead of in person, and results in a written, binding decision subject only to the limited review courts give arbitration awards. Each side covers its own attorneys’ fees unless the arbitrator or the law says otherwise.

No class actions. Any arbitration is conducted individually, not as part of a class, consolidated or representative proceeding, and an arbitrator has no authority to combine more than one person’s claims or preside over any form of class proceeding. If this restriction is ever held unenforceable for a particular claim, that claim proceeds in court rather than arbitration, and everything else in this section still applies.

What stays out of arbitration. Either of us may bring a qualifying individual claim in small-claims court instead of arbitrating it. Claims about the ownership or infringement of intellectual property, and requests for an injunction to stop ongoing or imminent harm, are not subject to this arbitration agreement and can be brought directly in court.

Court venue for everything else. For any dispute that isn’t arbitrated under this section, the state and federal courts located in York County, South Carolina have exclusive jurisdiction, and both of us consent to that venue.

17. General terms

These Terms, together with our Privacy Policy and any plan-specific terms we post, are the whole agreement between us about the Service. If part of these Terms turns out to be unenforceable, the rest still stands. Not enforcing a provision on one occasion doesn’t waive our right to enforce it later. We can assign these Terms in connection with a merger, acquisition or sale of the business; you can’t assign your account without our consent. Nothing here creates a partnership, joint venture or employment relationship between us. Electronic acceptance of these Terms, and electronic delivery of notices under them, is valid and binding.

18. Contact us

Triton Agency, LLC d/b/a SignaCast PO Box 36874, Rock Hill, SC 29732, United States Legal notices: [email protected] Account and billing help: [email protected]